Refund policy

Refund Policy

Digital product · Instant delivery. "365 Moments to Connect with Your Kids" is a digital product (PDF file) delivered immediately after payment is confirmed, via a download link sent to the email address provided at checkout. Because there is no physical item, no physical return is required.

30-Day Happiness Guarantee

Even though this is a digital product, we voluntarily offer a 30-day satisfaction guarantee from the date of purchase. If the book doesn't meet your expectations, you can request a full refund within that period — no questions asked.

How to request a refund

Email us at susolibrosamazon@gmail.com within 30 days of your purchase, including the email address you used to place the order and your order number (found in your confirmation email). We respond within 48 business hours.

Refund timing & method

Once approved, your refund is issued to the original payment method. It typically appears within 5–10 business days, depending on your bank or payment provider.

Trouble downloading?

If you don't receive the email with your download link, or the file won't open, email us at susolibrosamazon@gmail.com and we'll fix it. Before contacting us, please check your spam or junk folder.