Privacy policy

Privacy Policy

Last updated: [01/08/2026]

KYVORA TECHNOLOGIES LIMITED ("we", "us"), a company based in Hong Kong, operates this store and website and sells to customers worldwide. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, and the rights you have. It is designed to meet the Hong Kong Personal Data (Privacy) Ordinance (PDPO), the EU/UK General Data Protection Regulation (GDPR/UK GDPR), and similar laws where they apply to you. We are the data controller of your personal information.

Personal information we collect

  • Contact & order details — name, email address, billing address/country, order history.
  • Payment information — payment method and transaction confirmation. Payments are processed by our payment providers (Airwallex, and others such as PayPal); we do not store your full card number.
  • Communications — information you provide when you contact support.
  • Device & usage data — device, browser, IP address, and interactions with the store, collected through cookies and similar technologies.

How and why we use it (legal bases)

  • To perform our contract with you — process your order, deliver your download, provide support (GDPR Art. 6(1)(b)).
  • Legitimate interests — securing the store, preventing fraud, and improving our products and service (Art. 6(1)(f)).
  • Consent — sending marketing emails and using non-essential cookies/ads; you can withdraw consent at any time (Art. 6(1)(a)).
  • Legal obligation — tax, accounting, and responding to lawful requests (Art. 6(1)(c)).

How we disclose personal information

We share personal information with service providers acting on our behalf: our e-commerce platform (Shopify), our payment providers (Airwallex, PayPal), email and analytics providers, and advertising partners (such as Meta) to measure and deliver ads. We may also disclose information where required by law or to protect our rights. We do not sell your personal information.

International data transfers

We are based in Hong Kong and sell worldwide, so your personal information may be transferred to, stored, and processed in countries outside your own — including Hong Kong and countries where our providers operate — which may have different data-protection laws. Where required (e.g. for EU/UK data), we rely on recognized safeguards such as the European Commission's Standard Contractual Clauses or equivalent mechanisms.

Your rights

Depending on where you live, you may have the right to: access the personal data we hold about you; correct or update it; request its deletion; restrict or object to processing; request portability; and withdraw consent at any time. In the EU/UK these rights arise under the GDPR; in Hong Kong, the PDPO gives you the right to access and correct your personal data. To exercise any right, contact us using the details below — we may need to verify your identity, and we respond within the time required by applicable law.

Complaints

If you have a concern, please contact us first. You also have the right to complain to your local data-protection authority — for example the Office of the Privacy Commissioner for Personal Data (PCPD) in Hong Kong, the Information Commissioner's Office (ICO) in the UK, or your national supervisory authority in the EU.

Cookies

We use essential cookies to run the store and, with your consent where required, analytics and advertising cookies (including from Shopify and Meta) to understand usage and measure ads. You can manage cookies through your browser or any cookie banner shown on the site.

Data retention & security

We keep your personal information for as long as needed to provide the Services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. We use reasonable technical and organizational measures to protect it, though no method is perfectly secure.

Children's data

The store is intended for adults and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us to request its deletion.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version here and update the "Last updated" date.

Contact

Questions or requests: support@playwithmybooks.com · KYVORA TECHNOLOGIES LIMITED, Flat 5, 4/F, Won Hing Building, 74–78 Stanley Street, Central, Hong Kong. For the purposes of applicable data-protection law, we are the data controller.